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Privacy

Privacy Policy

Last updated: July 28, 2026

Summary

What we are. StormWrappers provides emergency enclosure and shrink-wrapping services for buildings damaged by storms and other disasters across the United States.

What we collect. Contact information, property details you share with us, and standard website usage data.

How we use it. To provide quotes, deliver our services, communicate with you, and improve our website.

How we share it. Only with trusted service providers we need to operate, and when legally required. We do not sell your personal data.

Your rights. You can access, correct, or delete your data at any time.

1. Introduction

This Privacy Policy explains how StormWrappers (“StormWrappers,” “we,” “us,” or “our”) collects, uses, discloses, and protects information about you when you visit our website or use our services (collectively, the “Services”).

By using our Services, you agree to the practices described in this policy. If you do not agree, do not use the Services.

2. Information We Collect

2.1 Information you provide directly

When you contact us or request a quote, this may include:

  • Name
  • Email address
  • Phone number
  • Description of the property damage or situation you need help with
  • Property address or location
  • Any photos or documents you share with us

2.2 Information collected automatically

When you visit our website, we collect:

  • IP address, browser type, device identifiers, operating system
  • Pages visited, features used, time spent, links clicked
  • Cookies and similar tracking technologies (see Section 7)
  • Marketing attribution data (UTM parameters, referring website) when you arrive via a campaign

2.3 Information from third parties

We may receive basic contact or lead information from referral partners, insurance companies, or property management companies who refer you to our services with your knowledge.

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide quotes for emergency enclosure services
  • Deliver and coordinate our shrink-wrapping and enclosure services
  • Communicate with you about your project, scheduling, and important updates
  • Process payments for our services
  • Improve our website and services through analytics
  • Protect you, other users, and StormWrappers from fraud, abuse, and unauthorized access
  • Comply with legal obligations including subpoenas, court orders, and regulatory requirements

4. How We Share Your Information

We share your information only in the following circumstances:

4.1 Service providers

We share information with trusted service providers who help us operate our website and business. These include:

  • Cloud hosting and website infrastructure
  • Payment processing
  • Customer relationship management (CRM)
  • Email and communications platforms
  • Analytics tools
  • Live chat services

We choose service providers that contractually commit to handle your information only for the purposes we direct and to maintain reasonable security.

4.2 Legal and safety reasons

We may share information when we believe in good faith that disclosure is required to:

  • Comply with a subpoena, court order, or other legal process
  • Cooperate with government or law enforcement requests where legally required
  • Enforce our terms or protect
  • StormWrappers’ rights, property, or safety
    Protect the safety of users or the public

4.3 Business transfers

If StormWrappers is involved in a merger, acquisition, or sale of assets, your information may be transferred to the successor entity. We will notify you of any such change.

4.4 With your consent

We may share your information for other purposes with your explicit consent.

5. How We Protect Your Information

We use industry-standard technical, organizational, and physical safeguards to protect your information:

  • Encryption in transit: All connections to our website use HTTPS/TLS
  • Access controls: Access to your information is limited to StormWrappers personnel who need it to perform their job duties
  • Sub-processor agreements: We require service providers to maintain commercially reasonable security practices

No security program is perfect. While we work hard to protect your information, we cannot guarantee absolute security.

6. Data Retention and Deletion

We retain your information for as long as needed to provide our services and fulfill the purposes described in this policy. Specifically:

  • Active projects: We retain all information necessary to deliver and support your project
  • Completed projects: We retain project records for [NUMBER] years after project completion for warranty, legal, and business purposes
  • Deletion requests: You may request deletion of your personal information at any time by emailing info@stormwrappers.com. We will respond within 30 days

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies for:

  • Strictly necessary cookies: Session management and security
  • Analytics cookies: Help us understand how visitors use our website
  • Marketing cookies: Measure advertising effectiveness on our public pages
  • Functional cookies: Remember your preferences and settings

You can manage cookies through your browser settings.

8. Third-Party Chat Services

Our website may include a live chat widget provided by a third-party service. When you use the chat feature, your messages and any information you provide are processed by that third-party provider under their own privacy policy. We encourage you to review their practices before sharing personal information through chat.

9. Children’s Privacy

Our Services are intended for users 18 years of age or older. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child, we will delete it promptly.

10. Your Rights and Choices

You have the following rights with respect to your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Ask us to correct inaccurate or incomplete information
  • Deletion: Ask us to delete your personal information
  • Opt out of marketing: Unsubscribe from marketing emails using the link in any marketing email

To exercise any of these rights, email info@stormwrappers.com.

10.1 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights:

  • Right to know what categories of personal information we collect, the sources, the business purposes, and the categories of third parties we share with
  • Right to delete your personal information
  • Right to correct inaccurate personal information
  • Right to opt out of sharing/selling: We do not sell your personal information and we do not share it for cross-context behavioral advertising
  • Right to non-discrimination: We will not discriminate against you for exercising your rights

To exercise California-specific rights, email info@stormwrappers.com with “California Privacy Request” in the subject line.

11. International Users

The Services are operated from and intended for users in the United States. If you access the Services from outside the United States, your information will be transferred to and processed in the United States.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top and post the new version on our website.

13. Contact Us

For questions, concerns, or to exercise your privacy rights:

StormWrappers
1 S. Clinton Ave
Unit 2204
Rochester, NY 14604

Email: info@stormwrappers.com
Phone: 888-8WRAPIT (888-897-2748)